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Retail2026

EQUA

Maintenance and optimization of an online store built on WordPress and WooCommerce.

Home page of the EQUA online store on a computerHome page of the EQUA online store on a phone

Summary

EQUA sells design products through its online store, built on WordPress with WooCommerce. TevDev Studio is in charge of its maintenance.

The challenge

The store had a fault that prevented payments from being completed at the payment gateway, and the system and its plugins were out of date.

What we did

We identified and fixed the payment gateway fault, updated WordPress, WooCommerce and their plugins to the latest versions, and optimized resource usage and site loading.

  • Fix for the fault that prevented payments from being completed
  • Update of WordPress, WooCommerce and plugins
  • Optimization of resource usage and loading
  • Support for the store team

Highlights

  • Payments restoredWe identified and fixed the fault that prevented purchases from being completed at the payment gateway.
  • System up to dateWordPress, WooCommerce and their plugins now run their latest versions.

How the work went

Website maintenance

  1. Stage 1 of 4

    Site review

    The company
    Grants access to the site, the domain and the hosting.
    TevDev Studio
    Reviews the platform, versions, backups and current faults.
    Deliverable
    Site assessment
  2. Stage 2 of 4

    Proposal

    The company
    Defines what is covered each month.
    TevDev Studio
    Proposes the monthly fee and response times.
    Deliverable
    Maintenance proposal
  3. Stage 3 of 4

    Update

    The company
    Validates that the site works correctly.
    TevDev Studio
    Updates the platform, configures backups and fixes urgent faults.
    Deliverable
    Change log
  4. Stage 4 of 4

    Every month

    The company
    Requests changes when needed.
    TevDev Studio
    Updates, backs up, monitors availability and handles requests.
    Deliverable
    Monthly report

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Email
contacto@tevdev.cl
WhatsApp
+56 9 4049 5773
Hours
Monday to Friday, 08:00 to 19:00, Chile time. Emergencies at any hour.

Let's talk

Email contacto@tevdev.clMonday to Friday, 08:00 to 19:00, Chile time. Emergencies at any hour.